ORACLUNESupport
Contact us
Email support@oraclune.example. We reply in English. Please don’t include your password, payment card details or the full text of a dream — we’ll never ask for them.
Common questions
I can’t sign in
Oraclune accounts use your email and a password. Forgot it, or bought Plus on the web and never set one? Choose “Forgot password?” in the app or on Billing and we’ll email you a link. New accounts confirm their email with a link too; check your spam folder if it doesn’t arrive.
Subscriptions and refunds
Web subscriptions are managed in Billing (cancel any time; access continues until the period ends). Subscriptions bought in the iOS or Android app are billed by Apple or Google, who handle cancellations and refund requests for those purchases.
My photo or reading
The palm lines are found on your phone. When you ask for a palm reading, the photo and line measurements go to our AI provider to write it; we do not keep the photo. Coffee cup photos work the same way. You can delete any saved reading from the app.
Delete my data
Use Delete account. If you can’t sign in, email us from the address on your account and we’ll verify you.
Important
Oraclune is entertainment and self-reflection. If you are struggling or in crisis, please contact a qualified professional or your local emergency services.